Technical Questions
What is the best way to get a problem resolved?
Email your question to [email protected]. Sending it to anyone else will only delay the solution.
How do I report site errors, issues, and/or technical problems?
Send an email to [email protected]. We will respond within hours.
Where do I change my address/contact information?
Login to your ASPE account. Once logged in, click on My Account, which is located at the top right-hand corner of the ASPE homepage. Then click on My Profile. Scroll to the bottom of the page, click the Edit button, update your information, and then click the Save button.
Where do I find my membership number?
Your membership number is listed in your online account. Log in and go to My Account at the top right-hand corner of the homepage.
How do I find the exact date when my membership expires?
Login to your ASPE account. Once logged in, click on My Account, which is located at the top right-hand corner of the ASPE homepage. Then click on My Profile.
Your membership expiration date is located in the right corner under the My Profile heading.
How do I change my Chapter affiliation?
Login to your ASPE account. Once logged in, click on My Account, which is located at the top right-hand corner of the ASPE homepage. Then click on My Profile. Scroll to the bottom of the page and click the Edit button. Your current Chapter is listed on this page. Click on the drop-down menu next to “Chapter.” Select your new Chapter and then click the Save button.
I purchased an eBook, now what?
- Go to My Account.
- Click Bookstore Downloads. This takes you to a page with three steps to follow.
- After clicking on the last step, download and open Adobe Digital Editions, and select the File menu and Add to Library. Navigate to the file you just downloaded and select it. Or alternatively, you can drag the file into Adobe Digital Editions. You may be asked to authenticate with your Adobe credentials.
I can't log into my ASPE account on the web. What do I do?
You can try requesting a new password reset or you can send an email to [email protected] and we will reset it for you.
How can I find the eBooks I purchased?
Make sure you are logged in. Click on My Account in the top right-hand corner of the homepage, and then click on Bookstore Downloads in the menu on the left.
If you don't see it, send an email to [email protected] and include your order number. We can't do anything without the order number.
I need a receipt, where do I find it?
Receipts are always emailed to you immediately after you make a purchase. If you can't find it, make sure you are logged in. Click on My Account at the top right-hand corner of the homepage, and then click on one of the receipt options in the menu on the left.
About My Membership
How are the current dues set?
The Society Board of Directors works closely with Staff to set an appropriate amount for all categories of membership dues. The Board of Directors will then approve all dues amounts.
How do ASPE’s dues compare with those of other engineering societies?
ASPE's membership dues are less than most other engineering societies' dues.
What should I do if my membership has lapsed and I want to renew?
If your membership has lapsed and you no longer have online access to renew, please email [email protected] for assistance.
When do I receive the Plumbing Engineering Design Handbook (PEDH)?
The Plumbing Engineering Design Handbooks are sent out one volume at a time on an annual basis. They are distributed to members in good standing within the first two months of every year.
For new members, the current PEDH is distributed after your membership application has been processed.
Please note: all active ASPE Members have access to the eBook version of the current PEDH volumes, regardless if you have selected the softcover or CD. To access the eBooks, click on the following link (make sure you are logged in to your ASPE account): https://aspe.org/publications-news/aspe-plumbing-engineering-design-handbooks/
How do I change/advance my membership classification?
To advance from one membership classification to another, you must complete and submit the online Membership Application for Advancement Form.
To locate the form, please log in to your account at https://aspe.org. Once logged in, go to the Membership & Global Community menu on the ASPE homepage.
Click on Members Only, scroll to the bottom of the page, and the form is listed under Membership Applications & Forms.
I'm a Chapter Officer
I'm a Chapter Board member but do not show up in my Chapter's info on ASPE.org. How do I get added?
Ask your President, VPM, or VPT to send an email to [email protected] with your name, member number, primary email, and the position you hold on the Board.
This is the only way a Chapter Board roster can be modified.
How come, in the End of Year reporting system, I'm not able to put someone into a BOD slot because it says their "Valid to is August 31, YYYY," but they are a valid member?
We want to make sure the member is valid at least through the first three months of the term.
Questions About Certification
Do I need to be a member to sit for the CPD or CPDT Exam?
You do not need to be a member of ASPE to sit for the CPD or CPDT Exam. Anyone who meets the exam criteria is eligible to fill out an eligibility form to receive permission to sit for the exam.
- CPD Exam Criteria
- CPD Eligibility Form
- CPDT Exam Criteria
- CPDT Eligibility Form (will open prior to the exam)
The exam registration fee is $675 for nonmembers and $450 for members. Plus, ASPE members receive discounts on publications, webinars, workshops, conventions, tradeshows, networking events, and more! If you are not yet a member of ASPE, you can save a considerable amount if you join.
Please consider joining to save on all of our professional development opportunities at https://aspe.org/membership-global-community/join.
Do I need to be a member to recertify my CPD or CPDT certification?
You do not need to be a member of ASPE to recertify your CPD or CPDT.
The recertification fee is $165 for nonmembers and $75 for members. Plus, ASPE members receive discounts on publications, webinars, workshops, conventions, tradeshows, networking events, and more! If you are not yet a member of ASPE, you can save a considerable amount if you join.
Please consider joining to save on all of our professional development opportunities at https://aspe.org/membership-global-community/join.
What ASPE volunteer work qualifies for CEUs?
ASPE’s Education & Certification Department will issue CEUs to ASPE members for their service on ASPE Committees. Committee members will receive 0.1 CEU for each year of service, and the credits will automatically appear in your Dashboard on ASPE Education when the two-year term is over.
Which Committees Qualify?
- Credentialing Committee
- Main Design Standards Committee
- Education Committee
- Legionella Design Guide Working Group
- Legislative Committee
- PE Working Group
- Technical & Research Committee
What Does Not Qualify?
As of November 1, 2022, Chapter and ASPE Board Officers do not receive CEUs for serving in their position.